Error perfunctory, Sydney Chinese then 550,000 astronomical electricity bill oath rights
February 7, 2012
Australia’s new fast reports, to stay at a new house, was originally an exciting thing, the Sydney Chinese Joy family, is no exception. However, the happy and quiet life, and did not last long, suddenly from the waves. Not long ago, Joy received a – from the power company Origin sent bills, was shocked to specify: the astronomical electricity bills of more than 550,000 yuan, which is even more than the price they buy a house.
Located in the north-west of Sydney Quakers Hill this four bedroom detached houses, Joy a New Location, is just over three months. In a few weeks ago, they received the first bill of the Origin, above indicate, electricity nearly 250.
“It seems nothing, but for us, is already a lot.” Joy said, “My family savings, used to live Unit (apartment), cooking, bathing the whole electricity, one-quarter the electricity , but the early 100. moved here, with the use of gas, think of, electricity actually doubled. ”
Joy’s father, Mr. Liu: “We are checking the date of meter is the Origin last copied the table, after almost two months. 3 meter at home, the old man than found in addition to a meter on the actual number of more than the bill number more than 200 degrees, are outside the normal use of electricity, the other two meter values are the problem.
Joy subsequently called Origin telephone complaints, thought things to say, can be properly resolved, no one thought: to, but it is an up to $ 558,541.43 bill, even more than the prices of their new home.
According to the analysis of Liu, the power company’s system, problems may arise. “Meter, a total of 6 digits, they must be the only meter from start to finish, running again.” In other words, starting from the actual electricity consumption figures to the meter records the ceiling and then cleared after the re-calculated to the actual electricity consumption value. However, this statement has not been verified, error reason in this family, does not seem important.
“I was initially really angry,” Joy said, “I would not for this figure, everyone could see that this electricity bill, my gas, the attitude of Origin.”
“I give them a call and was told: 2,3 weeks later, someone will check if no one came, he wants us to take the initiative to call to ask.” After receiving the astronomical bill, Joy second to play to origin, the other party or the same rhetoric, to the family and then other news, “less than the message, and then take the initiative to call.”
“I do not know if you wait any longer, under a bill, what kind of an exaggerated figure. After thinking it over, by Joy called on the 7th of television reporting hotline. On the 7th Taiwan, and then went to shoot point of the lens, the same evening, on the brief broadcast. It is interesting that the Origin was informed that the media involved in the afternoon, gave Joy a phone call, attitude, and immediately to a 180 degree shift.
“Attitude change too fast, I have difficult to accept,” Joy said, “can even use the ‘humble’ to describe the constantly apologize, also free us a bill. However, Joy to the Origin, has lost patience, power supply, turn to the Energy, Australia.
“If their attitude is a little better, we are not too mind if not the media involved, they overcharged more than one hundred dollars electricity, it is estimated that I am now, still they pass the buck.”
Joy told reporters that the bill figures, in fact, we are a little angry and no, I never thought we really want to pay so much money. “However, he said with a lingering fear” Fortunately, 55 million, such an obvious and exaggerated error for doing 550, and really do not know when to seek justice. ”